FAQ

Where can I buy these mosaic tile designs?

Our products are sold through a network of pool builders, contractors and distributors located throughout the United States. Please contact us for a distributor location near you.

Are all of the mosaics in stock or do you make them to order?

All standard line items are in stock and generally available for immediate shipment. Many of our more popular designs are stocked by our distributors. In the event that a distributor does not have your item(s) in stock, they can usually be shipped from our factory in Ft. Pierce, FL the same or next day. Browse our standard lines of mosaic tile designs here: Ceramic Tile, Glass Tile.

How do I get pool mosaics installed in my new pool?

Our mosaic pool tiles are very easy to install and simply require a call to your pool contractor - most pool contractors will install for a nominal charge.

Do Artistry in Mosaics tiles require special care or maintenance?

No, our mosaics require no maintenance or special care once installed. They will not fade or peel, and are impervious to normal pool chemicals and cleaning agents.

What is your warranty policy?

All Artistry in Mosaics products are guaranteed to be free from defects in tile integrity or color loss for the life of the application. Should any defects in material or workmanship occur, Artistry in Mosaics will replace all or part of the mosaic as necessary. Normal signs of wear such as scratches and some loss of luster may occur and should be expected over time depending on area of application and traffic. Our goal is always 100% customer satisfaction.

Are your mosaics frost proof?

Yes, all of them are so you may install them confidently just about anywhere regardless or climate. Please visit our quality page for specific information.

Where else can I use your mosaics?

Our mosaic tile murals are most often found on the walls, floors, steps and waterlines of swimming pools and spas, but they are equally suitable in many other locations including:   kitchen backsplashes, bathroom walls and shower areas, patios and lanais, floors and as commercial signage.

Do you make custom one-off mosaics?

Yes, all the time! Our in-house design department specializes in the creation of one-of-a-kind custom tile designs including corporate logos and signage from your idea, photograph or design. For more info see ‘Custom Tile Design’ on our about page, and see examples of our custom work on our Custom Tile page.

Can I customize one of your standard line mosaics?

Sure, no problem. Special orders such as color changes, adding slip resistance or reversing the direction of a mosaic design is done upon request and normally requires a 2-3 week lead-time and a mild upcharge.

How are your mosaics packaged?

Our mosaics are typically mesh backed for ease of handling and installation, then vacuum sealed to cardboard to ensure that they travel well and arrive safe and sound.

I am a D-I-Y type of guy/gal, can I install your mosaic tiles myself?

Sure. Typically, our tile murals and sheet tile products are installed by a licensed tile contractor, but that does not mean that a competent Do-It-Yourselfer armed with good information and the right tools should not expect to be able to do the installation of his mosaic him (or her) self.

The industry standard for tile installation is the TCNA Handbook for Ceramic, Glass and Stone Tile Installation published by the Tile Council of North America. It can be found online at: http://www.tcnatile.com/products-and-services/publications/1-2011-tcna-handbook-for-ceramic-glass-and-stone-tile-installation.html.